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We are creative, ambitious and ready for challenges! Hire Us
We are creative, ambitious and ready for challenges! Hire Us
Refund Policy outline the rules and regulations for the use of Pixinformatics Solution (Opc) Private Limited’s Website Development Company in Trivandrum.
In case you wish to cancel your orders placed at preigo.com, you could do so within 24 hrs of the orders placed. The cancellation would not be done once the work has already been started.
Pixinformatics Solution (Opc) Private Limited strives to deliver the highest quality products for our clients. If you at any time in a development is not satisfied, you can ask for the refund. In this case any client who is not satisfied with our services we can provide a refund with in 30 days from the date of first installment. The rufund will be made after deducting the service tax and the hourly charges for the work completed by us. No refund will be given if:
Web design and web development projects require extensive resources, consumes our time and incurs lot of internal expenses. Therefore once a payment or deposit is made, it is non-refundable. Payments for custom design projects (i.e. website designs, individual page mockups and smaller design components within a website, enhancements, additional pages, logo design etc.) and custom development projects (i.e. php programming, WordPress CMS custom development, Laravel projects, WordPress Plugin custom development, HTML static websites, Ecommerce websites etc.) are made to us in increments as a courtesy to the client as well as discounted for those who agree to pay in full, but if a project gets cancelled, delayed or postponed by the client, then all amount paid will be retained by Pixinformatics Solution (Opc) Private Limited and if applicable, an additional cost will be charged to the client for all work completed beyond what was already paid for shall be paid by the client. All projects that are completed as defined as the scope of the work are non-refundable. If client has only paid 50% of the project as down payment and if the project is completed more than 85%, then client should pay the full agreed proposal amount to Pixinformatics Solution (Opc) Private Limited, if the project gets cancelled or if the client is not responding within 30 days of completion. No refund can be given in this senario.
Web hosting amount paid by the client on an yearly contract can’t be refunded since the payment is made to the 3rd party hosting provider in advance by Pixinformatics Solution (Opc) Private Limited and the server is configured as per the needs of the client. Monthly / Quaterly contract can be cancelled by informing us atleast one month in advance before the renewal date. Once the account is renewed, client will have to pay for the renewed duration. No refund will be made for the remaining period of hosting contact if cancellation request is made after entering the contract period.
Domain registrations are not eligible for refunds once booking is complete.
If you have any questions concerning our return policy, please contact us at:
Rz 134/309, Street 19A,